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Revo Technologies, located in Murray, Utah, is an IT services and custom computing firm that has established a strong local presence in the Salt Lake Valley. (Revo Technologies Main Site) They offer a mix of computer repair, system integration, managed services, custom desktops/laptops, network infrastructure, and server solutions. (Revo Technologies Main Site) Their business model is a hybrid: combining retail / consumer-facing repair and hardware sales with enterprise / small business IT support.
Over the years, Revo has positioned itself as a local “go to” shop for both individuals and businesses in Murray, Salt Lake City, and surrounding counties. (Axis Intelligence) This article explores Revo’s offerings, strengths, competitive differentiators, challenges, reputation, and prospects, and then provides a frequently asked questions (FAQ) section.
History & Background
Revo Technologies was founded around 2013. (Axis Intelligence) From modest beginnings, the firm grew by focusing on local needs: computer repair, custom builds, and gradually layering in more advanced IT services. (Axis Intelligence) Over time, they expanded into managed services, networking, servers, and more expansive enterprise IT solutions. (Axis Intelligence) The shift allowed them to serve not just retail clients but also small to medium businesses, institutions, and organizations around the Salt Lake Valley area.
Their headquarters / main location is listed as 139 E 6100 S, Murray, UT 84107. (Yelp) They also maintain an online presence and remote support capabilities which extend their reach beyond purely local walk-in customers. (Revo Technologies Main Site) Being in Murray gives them proximity to Salt Lake City and a regional base to support clients across surrounding suburbs and counties. (Axis Intelligence)
As they matured, Revo also became a value-added reseller, systems integrator, and computer repair specialist. (Clutch) They emphasize their capacity to build custom computer systems (desktops, servers) tailored to client needs. (Revo Technologies Main Site)
Their LinkedIn profile confirms the founding in 2013 and location in Salt Lake City / Murray area. (LinkedIn) On Yelp, Revo is listed under “Computers, IT Services & Computer Repair” with reviews from customers in the local area. (Yelp) In short, Revo Technologies is a locally rooted but ambitiously positioned IT and computer services provider in Utah.
Core Offerings & Services
Revo Technologies provides a broad spectrum of services, catering both to individual/consumer needs and business / enterprise needs. Below is a breakdown of their main service domains.
1. Custom Desktop & Laptop Systems
Revo builds custom desktops tailored to clients’ requirements—whether for personal use, business tasks, gaming, content creation, or engineering work. (Revo Technologies Main Site) They also handle upgrades of components (RAM, storage, GPU, CPU) for existing systems. (Revo Technologies Main Site) Their website mentions that they can pair you with a desktop system suited for your application, from personal to business to gaming. (Revo Technologies Main Site)
On the laptop side, they provide repair, component replacement, and support. The Yelp listing mentions “Laptop Repairing,” “Hardware Services,” and “Hard Drive Installation.” (Yelp) Their social media presence also mentions scalable RAM, storage options, and hardware configurations. (Facebook)
2. Server & Network Infrastructure
For businesses that need servers, Revo offers server hardware, configuration, and integration services. (Revo Technologies Main Site) They can provide servers for file storage, databases, mail services, web hosting, or other business-critical applications. (Revo Technologies Main Site) They emphasize choosing components (motherboard, processor, memory, networking modules) and offering justifiable infrastructure. (Revo Technologies Main Site)
Additionally, network infrastructure — design, installation, optimization, management — is part of their services. This includes connectivity, wired and wireless networking, performance tuning, security at network level, and ongoing support.
3. Managed IT Services & Support
A key area of growth is managed IT services: providing proactive, ongoing technology support for businesses so that the business does not have to handle its own IT. (Axis Intelligence) Managed services typically include:
- 24/7 Monitoring / Maintenance: monitoring network, server, endpoints to catch issues early
- Patch Management & Updates: ensuring systems are kept up to date
- Help Desk / Support: Tiered support with response time guarantees
- Backup & Disaster Recovery: data backups, redundancy, failover planning
- Security & Compliance: layers of protection at endpoint, network, email, with policies and controls
- Strategic IT Planning: roadmaps for growth, refresh cycles, alignment with business goals
This allows clients to treat Revo as an outsourced IT department or partner, rather than just a break-fix shop.
4. Cybersecurity & Data Protection
Cybersecurity is a critical component of Revo’s services. They offer endpoint protection, firewall and network security, intrusion detection, email security, compliance readiness (e.g. HIPAA, PCI), incident response, and monitoring. (Axis Intelligence) Their approach appears to be multi-layered, combining protection at various levels of a client’s IT stack.
Because many businesses in Utah (especially in healthcare, legal, finance) must adhere to regulatory standards, Revo’s compliance expertise becomes an important value.
5. Cloud & Hybrid Solutions
Revo helps businesses migrate to the cloud or use hybrid cloud setups. This could include assessment, planning, migration, optimization, and ongoing cloud management. (Axis Intelligence) Their cloud offerings connect with their other services: remote access, infrastructure, security, and business continuity.
They also support setups that mix on-premises infrastructure and cloud resources, offering data synchronization, hybrid architecture, and unified security policies.
6. Consulting, Strategy & Technology Roadmapping
Beyond just maintenance and repair, Revo offers technology consulting to align IT with business strategy. This includes developing roadmaps for infrastructure refresh, digital transformation, automation, adoption of emerging technologies (AI, machine learning, IoT), and planning for scalability. (Axis Intelligence) They may also assist with budgeting, vendor selection, and architecture design.
7. Repair / Maintenance Services
On the consumer / small business side, Revo continues to serve as a repair shop: diagnosing hardware issues, replacing parts, data recovery, component repair, and maintenance. (Yelp) They appear to offer same-day service options for many repairs. (Instagram) They also repair peripheral devices, hard drives, and provide hardware services beyond just computing.
Strengths & Differentiators
Revo Technologies has several advantages that help differentiate it in a competitive landscape:
Local Expertise & Proximity
Being based in Murray / Salt Lake area gives Revo proximity to clients. Clients appreciate on-site presence, quick response, and local understanding of business and regulatory environment. This is often a contrast to national IT firms that are remote or less responsive.
Personalized & Customer-Centric Approach
From reviews and their own marketing, Revo positions itself as a partner rather than just a vendor. They emphasize friendly, knowledgeable staff, direct access to technical decision-makers, and transparency in estimates. (Yelp) Personalized service allows them to distinguish from large impersonal IT providers.
Custom Builds & Hardware Capability
Many IT firms do not build custom hardware themselves, but Revo retains the ability to tailor desktops, workstations, or servers based on client needs. This gives flexibility and optimization potential.
Broad Service Scope
Because they combine repair, hardware, network, managed services, cloud, and consulting, clients can consolidate many IT needs under one provider. This integration reduces coordination overhead, simplifying vendor management.
Emphasis on Proactivity
Rather than purely reactive (fix when broken), Revo pushes managed services, monitoring, and proactive maintenance to reduce downtime and cost for clients. According to a third-party writeup, clients reportedly experience less downtime and more stability under Revo’s regime. (Axis Intelligence)
Reputation & Client Base
Revo lists a strong customer base: having served over 10,000 clients in 46 U.S. states (per MapQuest / listing data) indicates they have a broad reach beyond just Utah. (MapQuest) They are also on Clutch as a “Next-Generation Computer Solutions & IT Solutions Provider” in the Salt Lake area. (Clutch) Local reviews (Yelp) show a 4.3 rating and satisfied customers in the community. (Yelp)
Vendor Partnerships & Certifications
Being a value-added reseller, integrator, and having partnerships with hardware and software vendors strengthens their credibility. Their ability to resell trusted brands (Dell, HP, etc.) and integrate with enterprise software gives clients confidence in solutions. (Axis Intelligence)
Challenges & Risks
Even with strengths, Revo faces a set of challenges inherent in the IT and managed services industry, especially as a regional player.
Competition from Larger / National Firms & Cloud Providers
Large national or global IT service providers, cloud providers (AWS, Azure, GCP), and MSPs can undercut pricing or offer broader ecosystems. Competing on scale and pricing is difficult. Revo must emphasize local value, responsiveness, and service quality to stay competitive.
Talent & Staffing Constraints
High-quality IT talent is in demand. Retaining skilled engineers, cybersecurity specialists, cloud architects, and support staff in Utah will be a constant challenge. As services evolve (AI, ML, etc.), Revo must invest in training, certification, and talent acquisition.
Scaling Without Losing Quality
As the client base grows, maintaining the same level of personalized, responsive service is tricky. As teams expand, processes become more formal, and there is a risk of becoming less agile.
Technology Obsolescence & Rapid Change
IT is a fast-moving field. New technologies, security threats, and shifts (e.g. shift to serverless, edge computing) may outpace the services offered. Revo must continuously innovate to remain relevant.
Reliability & SLAs
As Revo takes on mission-critical services (e.g. for healthcare or financial firms), clients will expect strict SLAs, uptime guarantees, and liability coverage. Ensuring reliability and redundancy is costly and complex.
Marketing / Brand Awareness
Even though Revo is known locally, expanding into new geographies or scaling services nationally will require investment in marketing, brand positioning, and sales capacity.
Regulatory & Compliance Burdens
Supporting clients in regulated industries (healthcare, finance, legal) demands ongoing attention to compliance, audits, risk management, and liability. Mistakes or lapses could damage reputation or expose legal risk.
Reputation, Client Experience, & Reviews
A key to evaluating Revo’s standing is to look at how clients perceive them.
- Yelp: Revo has a 4.3 (out of 5) rating based on 18 reviews. (Yelp) Customers mention good service on laptop repairs, helpful staff like Jerry and Adam, and professional handling. One review reads:
“Jerry and his technician, Adam, took good care of me while the laptop was being repaired.” (Yelp)
However, a less positive review mentions a laptop repair taking months. (MapQuest) - Clutch: They are listed as an IT / computer solutions provider on Clutch, which generally profiles B2B service providers. (Clutch)
- MapQuest / Local Listings: The listing indicates they have served over 10,000 clients in 46 states, showing a reach and volume of projects. (MapQuest)
- Company Website & Self-Claims: They advertise a 4.9 Google rating, custom system builds, high availability, and customer satisfaction. (Revo Technologies Main Site)
Overall, the feedback suggests that most customers are pleased, especially with the staff's technical competence and customer interaction. But there are occasional complaints about timelines or cost, which is typical in the repair/IT business.
Strategic Considerations & Growth Opportunities
To continue growing and solidifying their position, Revo can consider the following strategic directions:
Expand Geographic Reach
While their core is in Murray and Salt Lake Valley, expanding into other Utah regions (Ogden, Provo, St. George) or neighboring states could bring new clients. They can use a hub-and-spoke model or remote support to extend reach.
Vertical Specialization
Focusing on high-value verticals (e.g. healthcare IT, legal, fintech, education) allows deeper domain expertise, differentiated offerings, and higher margins through compliance solutions and tailored systems.
Advanced Services: AI, Analytics, Automation
Incorporating AI/ML, predictive analytics, process automation, and intelligent system design could differentiate them. Rather than purely infrastructure, Revo could offer insights, optimization, and intelligent operations.
Strategic Partnerships & Alliances
Collaborating with major cloud providers, cybersecurity vendors, software firms, or local institutions (universities, healthcare) could facilitate referrals, co-branding, or bundled services.
Managed Security / MSSP Offering
Shifting more toward managed security services (MSSP) — threat hunting, security operations center (SOC), 24/7 security operations — would be a growth area given rising cyber risk.
Productization & Standardization
Defining packaged offerings (e.g. “IT for small clinics,” “IT for legal offices,” “cloud plus security package”) can simplify sales and scale operations. Standardizing processes and tools helps maintain consistency even when scaling.
Marketing & Visibility
Investing in digital marketing, thought leadership (blogs, webinars, white papers), client case studies, and SEO around IT services in Utah will help them capture inbound leads.
Talent Development & Certification Programs
Building internal training, investing in certifications for staff (Microsoft, Cisco, security certifications), and participating in local tech communities can help attract and retain top talent.
Recurring Revenue Model Emphasis
Shifting the revenue mix more toward recurring revenue (managed services, support contracts) rather than one-time hardware sales and repair fees improves financial stability and predictability.
Challenges to Watch Out For
While pursuing growth, Revo must mitigate some risks:
- Overextension: Taking on too many geographies or scaling too fast may degrade service quality.
- Client base shift: As they attract larger, more demanding clients, margins may shrink unless operations scale.
- Technology disruption: New paradigms like serverless computing, edge computing, or platform shifts may reduce demand for traditional infrastructure.
- Security liability: Operating as a security provider or IT provider means liability risk; proper contracts, insurance, and adherence to regulations are essential.
- Competition: Other MSPs or large firms may underbid or poach customers, especially for commoditized services.
Summary & Outlook
Revo Technologies Murray Utah stands as a strong regional player in the IT / computer services space. Their combination of custom hardware capabilities, managed services, repair shop roots, and local focus gives them a unique position. Their growth from 2013 to now reflects their ability to adapt and expand.
Going forward, the keys to their continued success will be:
- Maintaining service excellence and responsiveness as they scale
- Investing in advanced services and cybersecurity to stay ahead of market trends
- Expanding smartly (either via geography or vertical specialization) without losing their local touch
- Shifting further toward predictable, recurring revenue models
- Strengthening brand, marketing, and partnerships to compete with larger firms
If they execute thoughtfully on those fronts, Revo can become not just a respected local IT partner in Utah, but a competitive name in the regional MSP / IT consultancy landscape.
Below is a set of frequently asked questions about Revo Technologies in Murray, Utah.
Frequently Asked Questions (FAQ)
Q1. Where is Revo Technologies located?
A1. Revo Technologies is based at 139 E 6100 S, Murray, Utah, 84107. (Revo Technologies Main Site)
Q2. What types of clients does Revo serve?
A2. They serve a broad range: individuals with repair or hardware needs, small businesses needing IT support, and mid-sized enterprises requiring managed services, networking, cloud, and security. (Axis Intelligence)
Q3. Can Revo build custom desktops or servers?
A3. Yes — one of their core competencies is building custom desktops and servers tailored to client requirements (CPU, memory, storage, networking, etc.). (Revo Technologies Main Site)
Q4. Do they offer 24/7 support?
A4. For managed service clients, they provide continuous monitoring and support. Critical issues are addressed immediately, while non-critical issues may follow standard business hour response times. (Axis Intelligence)
Q5. What is their typical response time for support requests?
A5. They aim for relatively fast responses—some sources suggest a 2-hour response for critical issues, and within 4 hours for non-critical ones (for managed clients). (Axis Intelligence)
Q6. Are they just a repair shop, or do they also offer IT consulting?
A6. They are more than a repair shop. While they do repairs and hardware support, they also offer full IT consulting, managed services, cloud migration, infrastructure design, and cybersecurity. (Axis Intelligence)
Q7. What is their area of service coverage?
A7. Primarily the Salt Lake Valley region (Murray, Salt Lake City, surrounding suburbs). They also provide remote support to clients beyond the immediate area. (Axis Intelligence)
Q8. How does Revo differentiate from large national IT service providers?
A8. Their advantages include local presence with quicker response, more personal service, deep understanding of the Utah business environment, and ability to combine hardware, repair, and managed services in one provider. (Clutch)
Q9. What industries do they specialize in?
A9. They work across many industries but have particular expertise in healthcare (HIPAA compliance), legal, education, manufacturing, and small to medium businesses. (Axis Intelligence)
Q10. How can a business engage with Revo Technologies?
A10. You can contact them via phone (e.g. (801) 890-5400) or via their website to request a consultation. They typically perform a discovery meeting, needs analysis, propose a solution, and then implement in stages. (Revo Technologies Main Site)
Q11. Do they provide server solutions, and what kinds?
A11. Yes. They offer servers for file storage, web hosting, email, databases, and other business functions. They also optimize for expandability (modular memory, networking, cooling) to match client growth. (Revo Technologies Main Site)
Q12. Does Revo assist with cloud migrations and hybrid setups?
A12. Yes. They help clients move to the cloud, build hybrid architectures, manage cloud infrastructure, and integrate cloud with on-premise systems. (Axis Intelligence)
Q13. What is their pricing model?
A13. They use a mix of models: project-based pricing for implementations (hardware or migrations), and subscription / retainer / managed services pricing for ongoing support. For managed services, pricing may be per user or per device. (Exact prices vary by scope.) (Axis Intelligence)
Q14. What certifications or vendor partnerships do they hold?
A14. While specific certifications are not always publicly listed, they act as a value-added reseller and integrator, partnering with hardware and software brands. (Clutch) Over time, they are likely to hold or pursue certifications for vendors like Microsoft, Cisco, or others aligned with IT services.
Q15. What makes Revo Technologies a trusted provider?
A15. Their trust comes from a blend of local reputation, customer reviews, experience building custom systems, ability to manage full IT stacks, and their focus on responsive, personalized service. Their presence across 46 states (client base) suggests they have handled diverse projects, adding credibility. (MapQuest)
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